Reference

Terms Conditions For Your 918kis Account

Our Terms & Conditions set out how your 918kis account works, from sign-up through to how wagers settle on slots, live tables and the sportsbook.

Account Setup TermsGame RulesPayment TermsPolicy Updates
918kis Terms Conditions For Your 918kis Account
CONTACT PATHS

Reach Us About Policy Questions

If a clause in these Terms & Conditions isn't clear, we'd rather you ask before you deposit than guess. Our support channels are set up to walk through specific sections of the policy, not just account issues, so you can open your account knowing what you agreed to.

Team online

Live Chat Support

Message our support team through live chat on the account page if any clause in these Terms & Conditions needs clearing up before you deposit or withdraw.

Email Policy Queries

Send a written request if you want a specific section of these terms explained, or if you need a copy of the version that applied when you opened your account.

In-App Help Centre

Open the help centre from the app menu to find the current Terms & Conditions alongside your account settings and payment history.

DATA & SECURITY

How We Handle Your Account Data

This policy also governs what we keep on file and how we protect it. We don't collect more than what's needed to run your account, confirm your identity and settle your wagers, and every clause around data, cookies and login security sits inside these Terms & Conditions.

Account Data We Keep

We keep the details tied to your registration, wallet transactions through Touch 'n Go eWallet, Boost or GrabPay, and your login history to confirm the account is yours.

Cookie Use On This Site

Cookies keep your session active between the lobby and the cashier page; clearing them just means logging in again, nothing on your account changes.

Account Security Steps

Each login runs through a password check and, where enabled, an OTP step tied to your registered number before deposits or withdrawals go through.

Requesting Changes Or Copies

Write to our support channel if you want to update account details, close your account, or request a copy of the terms version you originally agreed to.

Terms & Conditions Questions

Here are the questions we get most about this policy, from what it covers on your account to how changes are communicated. If your question isn't answered here, our support team can walk through the specific clause with you directly.

They cover your account setup, how wagers are settled on slots, live tables and the sportsbook, and how deposits and withdrawals through Touch 'n Go eWallet, Boost or GrabPay are handled.

We post any update on this page with a new date; continuing to use your account after that date means you accept the revised Terms & Conditions.

Access to certain games or sportsbook markets depends on local law and is available only where local law permits, so some clauses may apply differently by region.

We may pause the account while we verify your registration against the wallet or bank used, as set out in the verification clause of these terms.

Reach our support team through live chat or email before registering, and we'll walk you through the section you're unsure about.

Yes — write to our support channel with your account details and we'll send the version that applied when you opened your account.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.